What kind of batteries are considered out of scope for service?

Swollen or punctured batteries are considered out of scope for service due to the significant safety hazards they pose. When a battery becomes swollen, it indicates that there is internal damage or chemical reaction occurring that could lead to leaks, ruptures, or even explosions. Punctured batteries also carry the risk of leaking hazardous materials, which can be harmful to both the environment and human health.

Because of these risks, technicians are typically trained to avoid servicing batteries that show signs of physical damage like swelling or punctures. Instead, they are advised to handle such batteries according to specific disposal and recycling protocols to mitigate any danger associated with them.

Other options, such as fully charged, newly installed, or recyclable batteries, do not inherently carry the same immediate safety risks and are generally within the scope of standard service practices, provided there are no additional concerns regarding their condition.